Delete your Peri-Lens account or data

From Peri-Lens

Open More, then Settings & privacy. Choose “Delete data from this device” to remove the local record, secure sync key, scheduled reminders, and temporary export cache. Choose “Delete account and all data” while signed in to remove the encrypted cloud record and Peri-Lens sign-in identity, then clean up the device. Account deletion leaves a minimal deletion marker and sync tombstone so a delayed billing event or upload already in flight cannot recreate the deleted account data.

Without the app

Email support@focalward.com from the address associated with your Peri-Lens account. Use the subject “Peri-Lens account deletion.” We may ask you to verify account ownership. Never email your password, sync passphrase, or health record.

What is outside the deletion

Deleting device data does not delete the separately stored encrypted cloud record. Account deletion does not cancel an Apple or Google subscription, remove a PDF, text copy, or export you already downloaded or shared, or erase independent provider, store, RevenueCat, operational-backup, security, support, or feedback records that have their own retention requirements. Those copies remain under your control or the recipient service's control. Clipboard contents are governed by the operating system and destination.

If a required cleanup operation fails, Peri-Lens shows the incomplete result and keeps the cleanup available for retry. It does not report a successful deletion while required cleanup remains incomplete.

Need help first?

Contact support before deleting anything if you want help exporting a copy, understanding the scope, or recovering access to an account. A lost sync passphrase cannot be recovered by Focalward.